How long does it take to process my order?

Orders are typically processed within 2 business days (48-hour processing time) after payment is confirmed. During peak seasons (like holidays), processing may take additional time.

What payment methods do you accept?

We accept online transfers, linx and cash on delivery. For custom orders we prefer full advanced payment via online transfer.

Can I request expedited delivery?

Yes! We offer different delivery options at checkout. Shipping times and costs will vary depending on your location and the option selected. Please note for live plants and perishable items such as fruit baskets, same delivery is used and therefore a 24 hour expedited fee applies. General categories:

Non-perishable: standard 3 to 5 day delivery

24 hour perishable delivery

Next day (48 hour delivery)

Do you offer same-day delivery?

We can offer same-day delivery for select local areas. Please contact us before placing your order to confirm availability in advance as last minute same deliveries are not possible.

Will my gift basket or plant gift be gift-wrapped?

Absolutely! All of our gift baskets and plant gifts come beautifully packaged and include a complimentary gift tag, depending on the occasion.

Can I include a personal message with my gift?

Yes! You can add a custom message during checkout in the comment section or via What’s App, and we will include it on a handwritten note inside the gift package.

What if I need to change or cancel my order?

We kindly ask that you contact us within 12 hours of placing your order if you need to make changes or cancel. Once an order has been processed or shipped, changes may not be possible. Please refer to our Terms and Conditions on our site.

How are the plant gifts packaged to ensure they arrive safely?

Our plants are carefully packaged and secured to minimize movement and prevent damage during shipping. Additional handling instructions are provided to the couriers to ensure they take extra care of perishable items. Once items get to you, you will be responsible for proper storage. Care instructions are provided with all planters.

Do you offer bulk or corporate gift orders?

Yes! We specialize in bulk and corporate gifting. Please reach out to us directly for a custom quote and personalized service for your business gifting needs.

Where do you deliver?

We currently deliver nationwide across Trinidad and even Tobago. Feel free to reach out to us in advance to discuss your requirements. Items can be shipped to homes and businesses. Delivery fees apply based on location.

What if my order arrives damaged?

If your item arrives damaged, please contact us immediately and within 24 hours with photos of the product and packaging. We’ll take up the matter, investigate and get back to you with a solution.

Ready to place your order? Browse our full range of gift baskets in Trinidad or contact us for a custom order.